Registration and Cancellation Terms

The owner of this registration form on nemo2019.publicon.ee website (hereinafter: registration form) is Publicon OÜ (business registry number 11077247) located at Väike-Turu 8, Tartu, Estonia.

Information about sales, items and prices
The terms and conditions apply when booking via the accommodation form on this website. All accommodation options are listed together with the prices. Information about the items is presented in the accommodation form and on the other webpages.  

All bookings have to be made via the online accommodation form.
Payments can be made:
- via bank transfer after receiving the invoice -  any resulting bank charges are to be paid by the Conference participants. 
- by credit card, available for Visa and Mastercard users (there is no additional fee);
- or an Estonian direct bank link (bank charges may apply based on the service provider).

Booking process
Accommodation in the NEMO2019 Conference is subject to a fee. Please fill in all compulsory fields and make the selections about your accommodation. At the end of the form, you will see the total sum of your selections. You can then preview your accommodation form and submit the booking, then making a selection between payment by credit card or Estonian bank link or to receive an invoice. If you wish to pay by bank transfer, you will get the invoice via e-mail within an hour after booking. If you choose online payment, you will be directed to website of the online payment service provider Maksekeskus and the invoice will be sent to you automatically after a successful payment.  We can only accept euro-payments.

The booking is confirmed when the payment has been received. The fees are to be paid in advance, payment options will become available after successful online booking.

Some selections might have limits - this is marked next to the item. You can only make selections where there is still availability. If there is an error with the system, we will notify registrants as soon as possible and refund money for the selections that are no longer available within 14 days

The payment receiver is Publicon OU.
Address: Väike-Turu 8, 51004 Tartu, Estonia.
Bank details: 
Swedbank, Liivalaia 8, Tallinn, Estonia
IBAN EE742200221050463939​
SWIFT/BIC HABAEE2X

Delivery
After filling in the accommodation form, an automatically generated confirmation e-mail will be sent to the e-mail address inserted in the form free of charge. The e-mail contains a PDF link with the accommodation data which can be downloaded and serves as a written confirmation. If you chose payment by bank transfer, the invoice will be sent after successful booking. If you chose payment by credit card or bank link, the invoice will be sent after successful payment.

If you notice a mistake in your accommodation data, please contact the secretariat at your earliest convenience. If you need some information on the invoice to be changed (e.g. some accommodation items to be added, a VAT number to be added, the payment deadline extended), please contact the secretariat. Please send an e-mail to kirke@publicon.ee;

Cancellation policy
Should you cancel your accommodation by September 6, 2019, the accommodation fee will be refunded, minus an administration fee of 35€. Should you cancel your accommodation by October 6, 2019, 50% of the accommodation fee will be refunded, minus an administration fee of 35€. In the event of a cancellation after October 6, 2019, no refund is possible.

Please submit your cancellation to the Conference Secretariat in writing via e-mail: kirke@publicon.ee. Cancellation requests must identify the staying person's name, email address, the amount paid and bank details. Name changes are free of charge. 

All refunds will be processed within two weeks after the Conference.

Processing personal data

The secretariat will process the personal data (such as the name, phone number, address, e-mail address) inserted into the accommodation form only in relation to the booking to this Conference.

We will send you newsletters or information about the Conference via e-mail only if you ticked the box that you would like to receive newsletters. If you do not wish to receive newsletters, please send an e-mail to the secretariat.

We recommend taking out appropriate travel and cancellation insurance for your registration fee, hotel and airline booking. This is often included with credit card transactions, but check your own policy for details. Also please ensure that you have appropriate health insurance coverage. Please check beforehand if you need a visa for the country where the event is held and inform yourself about the visa application procedures and the time needed for processing a visa application.